07 855 1111 021 194 4905 admin@cdtnz.nz 94H Duke Street, Frankton, Hamilton, Waikato 3204 94H Duke Street, Frankton, Hamilton
CDTNZ

Contact

Get in touch

If you’re interested in booking any of our courses, please don’t hesitate to get in touch. You can fill in the form below, give us a call, or send us an email, and we’ll be more than happy to assist you.

Send us a message

Tell us which course you are after and when suits, and the office will come back to you.

Prefer to talk to somebody? 07 855 1111 or 021 194 4905

Are you an individual or a company?

Dates come straight from our course calendar, so what you see here is what is actually running.

Key booking terms: payment, cancellations and rescheduling

Payment Terms

  • On Account: Full payment is due on the 20th of the month following the course date, unless other payment terms have been approved by CDTNZ Ltd.
  • On Pre-payment: Full payment is due at the time of booking.
  • Individuals: Full payment is required before attending the course. A booking is not secured until full payment has been received.
  • CDTNZ Ltd reserves the right, at its discretion, to charge interest of 2% per month on all overdue amounts. The Customer agrees to pay all agency collection fees associated with recovering an unpaid debt.

Cancellation & Refund Policy (fees based on full course cost)

  • 7 or more working days’ notice: no cancellation fee / 100% refund if pre-paid
  • 3–6 working days’ notice: 50% cancellation fee / 50% refund if pre-paid
  • Less than 2 working days’ notice: 100% cancellation fee / no refund if pre-paid

Rescheduling Policy (fees based on full course cost)

  • 7 or more working days’ notice: no reschedule fee
  • 3–6 working days’ notice: 10% reschedule fee
  • Less than 2 working days’ notice: 20% reschedule fee
  • Administration and processing fees may apply to cancellations and rescheduling.

Practical (Drive) Training

  • Cancelling or rescheduling with less than 24 hours’ notice incurs a fee of $195.00 + GST per drive.

Non-Attendance & Late Arrival

  • Failure to attend is recorded as a “No Show” and charged a 100% cancellation/reschedule fee.
  • Up to 20 minutes late: the student may stay on the course at the trainer’s discretion.
  • More than 20 minutes late: the student may not attend. Any costs of returning to complete the course may be passed on to the student or employer.

Read the full Terms & Conditions

Sending this form does not charge you anything. We answer enquiries during office hours and will confirm your place and payment details.

Complaints

If something has gone wrong

If you have any complaints or concerns about our services, please reach out to us using the same methods. We take feedback seriously and will do our best to address any issues promptly and professionally.

  • To make a formal complaint, or to appeal an assessor decision, email admin@cdtnz.nz or use the form above.
  • If you are still unhappy with the outcome, you can contact the Tertiary Education Disputes Resolution team.

tedr.org.nz

Not sure which licence you need?

Tell us what you will be driving and we will tell you the class, the prerequisites and what it costs.