Payment Terms
- On Account: Full payment is due on the 20th of the month following the course date, unless other payment terms have been approved by CDTNZ Ltd.
- On Pre-payment: Full payment is due at the time of booking.
- Individuals: Full payment is required before attending the course. A booking is not secured until full payment has been received.
- CDTNZ Ltd reserves the right, at its discretion, to charge interest of 2% per month on all overdue amounts. The Customer agrees to pay all agency collection fees associated with recovering an unpaid debt.
Cancellation & Refund Policy (fees based on full course cost)
- 7 or more working days’ notice: no cancellation fee / 100% refund if pre-paid
- 3–6 working days’ notice: 50% cancellation fee / 50% refund if pre-paid
- Less than 2 working days’ notice: 100% cancellation fee / no refund if pre-paid
Rescheduling Policy (fees based on full course cost)
- 7 or more working days’ notice: no reschedule fee
- 3–6 working days’ notice: 10% reschedule fee
- Less than 2 working days’ notice: 20% reschedule fee
- Administration and processing fees may apply to cancellations and rescheduling.
Practical (Drive) Training
- Cancelling or rescheduling with less than 24 hours’ notice incurs a fee of $195.00 + GST per drive.
Non-Attendance & Late Arrival
- Failure to attend is recorded as a “No Show” and charged a 100% cancellation/reschedule fee.
- Up to 20 minutes late: the student may stay on the course at the trainer’s discretion.
- More than 20 minutes late: the student may not attend. Any costs of returning to complete the course may be passed on to the student or employer.
Read the full Terms & Conditions